Question 1

How long does it take?

Accepted Answer

Most people complete the assessment in around 5 to 10 minutes. There is no time limit and you can take as long as you need to answer thoughtfully.

Question 2

Is Heart Map therapy?

Accepted Answer

No. Heart Map is a structured self-reflection tool. It is not therapy, counselling, medical advice or a clinical assessment. If you are experiencing distress or working through serious mental-health concerns, please reach out to a qualified professional.

Question 3

Is AI involved?

Accepted Answer

Yes. Your responses are processed by an AI model to write a personalised report. The questions, scoring framework and report structure are designed by us. The AI's role is to articulate insights from what you've told us — not to invent facts about you.

Question 4

How are reports generated?

Accepted Answer

Your report is built from your own answers across several connected layers: assessment responses, behavioural patterns, alignment between intentions and behaviour, dating context, and personalised reporting. We don't pull insights from a template or assign you a personality type.

Question 5

Can I download my report?

Accepted Answer

Yes. Your report is delivered by email and can also be saved as a PDF directly from the report page.

Question 6

Is my data private?

Accepted Answer

Your responses are used to generate your report and are not sold or shared with third parties for marketing. We only use your email to deliver your report and essential service messages. See our Privacy Policy for full details.

Question 7

What if I disagree with my report?

Accepted Answer

That's okay — and worth paying attention to. Heart Map reflects what your answers suggest, not absolute truth about who you are. Disagreement is often a useful starting point for reflection: which parts feel off, and why? You're always the final authority on your own life.

Question 8

Can I retake the assessment?

Accepted Answer

Yes. You can take the assessment again at any time. People often find their answers shift after a significant life change or a new relationship — retaking can show how your patterns are evolving.

Frequently asked questions